Robert F. Jenefsky, Ph.D.

Robert F. Jenefsky, Ph.D.

Trained as a physicist, Robert F. Jenefsky pursued his doctoral research at CERN (European Organization for Nuclear Research) in Geneva, Switzerland and received his Ph.D. from the Swiss Federal Institute of Technology in Lausanne. He is also a graduate of the International Advanced Management Program at INSEAD (Fontainebleau, France).

Jenefsky held senior management positions in the control systems and information technology industries for 20 years, after which he joined Ecole hôtelière de Lausanne as professor of marketing and management, as well as internal and external consultant, until his retirement in 2008. He is teaching the WSU online MBA strategy course and has previously taught in WSU’s Swiss Study Abroad program. He also teaches the online MBA courses at Middlesex University (London, UK) and is serving as the president of two non-profit organizations.

Jenefsky has authored case studies, conference papers, and journal articles in the area of control systems, marketing strategies, consulting, international hospitality strategies and service excellence, as well as being an invited speaker at numerous international topical conferences. In 2004, he received an award for outstanding service from the Management Consulting Division of the Academy of Management.

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